- Return policy: 1 day from the date of purchase, without using the product
- Exchange policy: 3 days from the date of purchase, without using the product
Items must comply with our policies:
Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
- You can visit our store (in Jeddah), even if you purchased your items online.
- In our store, you can either exchange the product or refund your money back.
- Step 1: Contact us through email or whatsapp in the same day the shipment was delivered to you.
- Step 2: It will take us from 7 - 14 days to refund the money to your bank account.